Executive workspace
Knowledge Base
14 operational documents indexed by Nova AI. Every document is downloadable as plain text or the full library as JSON / CSV.
Source data files
Every number, table, and dashboard on the platform is derived from these files. Nothing on screen is fabricated outside them.NELFUND Student Loan Eligibility Policy
Defines eligibility criteria, income thresholds, and institution accreditation requirements for all NELFUND-funded student loan applications.
Required Documents Checklist
Comprehensive list of documents applicants must submit, with acceptance criteria and rejection triggers used by the verification team.
University Verification Standard Operating Procedure
Step-by-step procedure for Registrar offices to verify applicant enrolment, including SLA timelines and escalation triggers.
Bank Account Validation Standard Operating Procedure
Bank validation workflow covering BVN, NIN, and account tier verification with an SLA of 24 hours per application.
Disbursement Policy & Guidelines
Rules governing disbursement schedules, daily caps, tuition-vs-upkeep split, and payment failure recovery.
Escalation Matrix
Escalation ownership and response-time matrix across university, bank, and internal operational failures.
SLA Policy — Application Lifecycle
Codified SLA targets for each stage of the loan application lifecycle and the automated breach detection rules.
Regional Officer Responsibilities
Defines the scope, authority, and daily responsibilities of Regional Verification Officers across the six geo-political zones.
Applicant Support FAQ
Frequently asked applicant questions with approved response scripts for support agents and the applicant chatbot.
NELFUND Approved Institutions Register (universities.json)
Source file: src/data/universities.json — 12 federal universities. Every university metric shown anywhere in the app is a row in this file.
NELFUND Partner Banks Register (banks.json)
Source file: src/data/banks.json — 8 commercial banks. All bank pages, tiers, sort codes and validation metrics are read from this file.
NELFUND Applications Ledger (applications.json)
Source file: src/data/applications.json — 36 student loan applications. This is the ONLY source for application counts, funnel stages, KPIs, and drill-downs. Loan amounts respect loan-caps.json.
NELFUND Officers Roster (officers.json)
Source file: src/data/officers.json — 10 operations officers assigned to applications.
Loan Ceilings & SLA Targets (loan-caps.json, sla-targets.json)
Source files: src/data/loan-caps.json and src/data/sla-targets.json — the numerical caps and SLA targets that every calculation on the platform is bound to.